INSTRUCCIONES DE LAVADO | Lavar a máximo 30º, dando la vuelta a la prenda y con colores similares. Planchar por el revés. No planchar estampado. |
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SHIPPING | Free home delivery in approximately 5 working days from the express confirmation of the order via email. |
CHANGE | The customer has the possibility of exchanging the product for the same or another of equal value. To do so, you will have 14 calendar days and you must send a message to info@laquincebeer.com communicating the change and indicating the product for which you want to replace the product purchased online. The products must be sent properly protected, in their original packaging, in perfect condition and with all accessories, instructions and documentation. Packages that do not contain any element that allows the sender to be identified (order number, name, address, etc.) may not be exchanged. If the product is damaged, the company reserves the right to request compensation. The expenses and risks related to the change of the product will be borne by the buyer, who must send the package safely and with the necessary guarantees so that the merchandise arrives in perfect condition. It is only possible to exercise the right of change in merchandising products. |
RETURN | Returns of orders and products due to the product being in poor condition or needing its replacement, must be requested by e-mail to La Quince Brewery, indicating the order number, in order to guide you about the process to follow. – Photo of the outer packaging, including the transport company label: the photo must show that the shipment has been made with the transport company and that the claim corresponds to the contracted shipment. We request that the photo be taken at a distance where the shipping label is visible. – Photo of the merchandise with inner packaging: the photo must show that the packaging used has protected the content during transport. We request an image of the damaged merchandise placed inside the packaging, as it originally arrived at the recipient. |